Frequently Asked Questions

Clothrushmarket is an online fashion store specializing in women’s clothing, offering stylish, modern, and affordable apparel designed for everyday wear and special occasions.

Orders are processed within 1-5 business days. Shipping typically takes 15-25 business days depending on your location and carrier (USPS, UPS, or FedEx).

We offer a flat shipping rate of $6.99 for all orders.

Yes, but only if your order has not been processed or shipped. Please contact support immediately at [email protected] before 5:00 PM EST (Mon–Fri).

Once your order is shipped, you will receive a tracking number via email. You can use it to track your shipment through USPS, UPS, or FedEx websites.

You may request a return within 14 days of delivery. Items must be unused, unworn, and in original packaging to qualify for a refund or exchange.

Refunds are processed within 3–7 business days after the returned item is received and inspected.

We accept major credit and debit cards and secure online payment methods. All transactions are encrypted for safety.

Currently, we ship within the United States only. We are working on expanding our shipping destinations in the future.

Please contact our support team immediately with photos and your order details. We will arrange a replacement or refund after review.

You can reach us via email at [email protected]. Support hours are Monday–Friday, 8:00 AM – 5:00 PM EST.

Clothrushmarket operates online only. Our support team handles customer service remotely during business hours.