Shipping Policy

At a glance

Processing starts after payment authorization (business days only).
Standard handling time: 1-1 business days.
Standard transit time: 2-5 business days.
Standard shipping fee: $6.99 per order.
Tracking sent by email after dispatch; carrier scans may appear 24–48 hours later.
Orders may ship in multiple boxes with separate tracking numbers.
Please enter a complete and accurate shipping address at checkout.
For lost or damaged packages, contact us within 7 days with your order number and photos.

Definitions

Business days: Monday–Friday, excluding carrier and national holidays.
Processing: Time from payment authorization to dispatch.
Transit time: Time from carrier pick-up to delivery.
Dispatch: When your order leaves our facility and a tracking number is created.
Split shipment: One order shipped in multiple packages due to item availability, size, or safety.
Carrier scan delay: 24–48 hours after dispatch before tracking movement appears.

Order processing

Orders begin processing after payment authorization. Processing occurs on business days only.

Standard handling time

Standard handling time: 1-1 business days.

Standard transit time

Standard transit time: 2-5 business days. Delivery timeframes are estimates and may vary by carrier and location.

Standard shipping fee

The shipping fee is $6.99 per order. Shipping fees apply to every order.

Destination availability and unserviceable addresses

We ship to most addresses serviceable by our carriers. If an address cannot be serviced, we will notify you. If we cannot arrange delivery, the order will be canceled and refunded before shipment.

Split shipments and separate tracking

Your order may arrive in more than one package. Each package will have its own tracking number and may arrive on different days.

Tracking and scan timing

Tracking details are emailed after dispatch. It can take 24–48 hours after carrier pick-up for tracking scans to display movement.

Delays outside our control

Weather events, carrier disruptions, peak volumes, and customs inspections (if applicable) can extend delivery time. These delays are outside our control.

Customer responsibility for address accuracy

Please confirm your shipping address at checkout. Incorrect or incomplete addresses may cause delays or non-delivery. Additional shipping charges may apply for re-shipment if a package is returned due to an address error.

Lost or damaged packages

If your package is marked delivered but cannot be located, or arrives damaged, contact us within 7 days of the delivery scan. Provide your order number, photos of the packaging and items (if damaged), and any helpful details so we can work with the carrier.

What happens after you order

Authorize payment: Your order is received and payment is authorized.
Processing: We prepare your items within the standard handling time of 1-1 business days.
Dispatch: We hand off to the carrier and email your tracking number.
Tracking updates: Movement appears within 24–48 hours after the first carrier scan.
Delivery: Carrier delivers within the estimated transit time of 2-5 business days.

Contact

Questions about shipping? We are here to help.

Email: [email protected]

Shipping overview

Shipping method	Handling	Transit	Fee
Standard Shipping	1-1 business days	2-5 business days	$6.99 per order

Delivery timing examples (estimates, not guarantees)

Order moment	Processing window	Estimated delivery window	Notes
Mon 10:00 AM	Mon–Tue (1-1 business days)	Wed–Mon (2-5 business days after dispatch)	Tracking visible 24–48h after first scan
Fri 8:00 PM	Mon–Tue (1-1 business days)	Wed–Mon (2-5 business days after dispatch)	Weekend orders start processing next business day